Examination of the Effects of Psychological Violence Perception on Service Workers

Zafer Adiguzel, Irem Kucukoglu


In cases of mobbing, individuals who lose control, feel themselves under pressure while performing their duties and work hard. This also destroys employees' passion for their jobs. In organizations where there is no perception of psychological violence, employees' passion for their work both eliminates the intention to leave and increases their creative performance. Within the scope of the research model, data were collected from 321 employees operating in the service sector and the relationships and effects between psychological violence perception, Work Engagement, intention to leave and creativity performance were analyzed in SPSS 25 and AMOS programs.

Anahtar Kelimeler

Perception of Psychological Violence, Work Engagement, Intention to Leave, Creativity Performance

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